SOIRÉE HOSPITALITY GROUP
Terms of Use
Introduction
SOIRÉE REWARDS — TERMS OF USE
Effective date: 10/03/2026
Last updated: 10/03/2026
These Terms of Use ("Terms") are a binding agreement between you and
Soirée Hospitality Group ("Soirée," "we," "us," or "our") governing your use of the
Soirée Rewards mobile application, our loyalty program (the "Program"), and
related services (together, the "Services"). The Program covers ROOP, Yasemi,
Bar Goa, and Monarch & Lion.
By creating an account or using the Services, you agree to these Terms and to
our Privacy Policy. If you do not agree, do not use the Services.
1. ELIGIBILITY
You must be at least 18 years old (or the age of majority where you live) and
able to form a binding contract. The Services are offered in the United States.
2. YOUR ACCOUNT
- Your phone number is your account. You sign in by receiving a one-time
passcode (OTP) via SMS. You are responsible for keeping access to your phone
number and for activity under your account.
- Provide accurate information and keep it current.
- One account per person. Accounts and Program benefits are personal to you.
3. SMS MESSAGING
By signing in you consent to receive automated verification text messages. You
may also opt in to marketing messages; consent to marketing is not a condition
of any purchase. Message frequency varies; message and data rates may apply.
Reply STOP to opt out of marketing and HELP for help. See the Privacy Policy for
details.
4. THE REWARDS PROGRAM
- Earning points. You earn points on qualifying purchases at participating
venues when your phone number is provided at the point of sale, according to
the then-current earn rate and rules. Points may take time to post and
require a qualifying, non-voided transaction.
- Tiers. Tier status is based on points earned within a program year and may
reset periodically (currently each January 1). Tiers and thresholds may
change.
- Redeeming rewards. Rewards are redeemed at a participating venue at the time
of a qualifying visit. Rewards are subject to availability, minimum-check and
other conditions shown at redemption, and expiration dates.
- No cash value. Points and rewards have no cash value, are not property,
cannot be purchased, sold, transferred, assigned, or combined between
accounts, and cannot be redeemed for cash except where required by law.
- Expiration and forfeiture. Points and rewards may expire and may be forfeited
if your account is closed, inactive, or terminated, or if we reasonably
determine fraud, abuse, or violation of these Terms.
- Adjustments. We may correct point balances, tiers, and rewards to fix errors
or address fraud or misuse.
- Program changes. We may modify, suspend, or discontinue the Program, or any
earn rate, reward, tier, or benefit, in whole or in part, at any time, with
or without notice, to the extent permitted by law.
5. ACCEPTABLE USE
You agree not to: misuse or interfere with the Services; attempt unauthorized
access; use bots or automated means to accumulate points; provide false
information; resell or exploit points or rewards; or use the Services unlawfully.
6. INTELLECTUAL PROPERTY
The Services, including all content, trademarks, logos, and software, are owned
by us or our licensors and are protected by law. We grant you a limited,
revocable, non-exclusive, non-transferable license to use the App for your
personal, non-commercial use of the Program. You retain rights to information
you submit, and grant us a license to use it to operate the Services.
7. THIRD-PARTY SERVICES
The Services rely on third parties (for example, our point-of-sale and messaging
providers). We are not responsible for third-party services or their terms.
8. TERMINATION
You may stop using the Services and delete your account at any time from the
Account screen. We may suspend or terminate your access or Program membership at
any time for any reason, including violation of these Terms. Sections that by
their nature should survive termination will survive.
9. DISCLAIMERS
THE SERVICES AND THE PROGRAM ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT
WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS
FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE
SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT POINTS WILL
ALWAYS POST CORRECTLY.
10. LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW, Soirée Hospitality Group AND ITS AFFILIATES
WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR
PUNITIVE DAMAGES, OR ANY LOSS OF POINTS, DATA, OR GOODWILL. OUR TOTAL LIABILITY
FOR ANY CLAIM RELATING TO THE SERVICES WILL NOT EXCEED USD $50.
11. INDEMNIFICATION
You agree to indemnify and hold harmless Soirée Hospitality Group and its affiliates
from claims arising out of your misuse of the Services or violation of these
Terms, to the extent permitted by law.
12. GOVERNING LAW
These Terms are governed by the laws of the State of Illinois, without regard to
its conflict-of-laws rules. Any dispute relating to these Terms or the Services
will be brought exclusively in the state or federal courts located in Cook
County, Illinois, and you consent to their jurisdiction and venue.
13. CHANGES TO THESE TERMS
We may update these Terms from time to time. Changes are effective when posted
with a new "Last updated" date. Your continued use of the Services means you
accept the updated Terms.
14. CONTACT
Soirée Hospitality Group
736 W. Randolph St., Chicago, IL 60661
Email: support@soireehospitality.com